Where chauffeurs meet passengers
at Auckland Airport.
Auckland Airport has separate International and Domestic terminals. International chauffeurs meet passengers in the arrivals hall after customs and biosecurity, typically near the meet-and-greet area outside the exit doors. The new dedicated pickup and drop-off zone opened recently with clearer signage and shorter walks. Domestic chauffeurs meet passengers at the kerbside or just inside the arrivals doors. The two terminals are connected by a 10-minute walking path or shuttle.
Practical tips for AKL.
Biosecurity adds time
NZ biosecurity is strict. Build in 60 minutes after landing for international clients to clear customs, biosecurity, and reach the meet point.
International or Domestic, confirm first
The two terminals are 10 minutes apart on foot. Trans-Tasman flights can arrive at either depending on the carrier.
No data roaming for the client
International passengers often arrive without an NZ SIM. The driver-side experience matters more, your sign must be visible the moment they exit customs.
Common pickup types.
Trans-Tasman business, International
Air New Zealand or Qantas arrival from Sydney or Melbourne. Driver waiting at the meet-and-greet area with the name held up.
Long-haul leisure, International
United States or Singapore long-haul arrival. Family group looking for a clear sign after a 12 hour flight.
Domestic connection, Domestic terminal
Tour fleet transferring a group from a domestic connection onward to Waiheke or Rotorua.
Frequently asked.
Where do chauffeurs meet passengers at Auckland Airport?
Auckland Airport has separate International and Domestic terminals. International chauffeurs meet passengers in the arrivals hall after customs and biosecurity, typically near the meet-and-greet area outside the exit doors. The new dedicated pickup and drop-off zone opened recently with clearer signage and shorter walks. Domestic chauffeurs meet passengers at the kerbside or just inside the arrivals doors. The two terminals are connected by a 10-minute walking path or shuttle.
Is PickUp Sign free to use?
Yes. The app is free forever on iPhone, iPad, and Android. No ads, no trials. Optional Colour Themes upgrade is US$0.99/year for premium background colours.
Does it work without internet at the airport?
Yes. The app runs entirely offline. No mobile data, no Wi-Fi required.
Will the screen stay awake while I hold it up?
Yes. PickUp Sign keeps the screen on at maximum brightness automatically while a name is displayed.