Where chauffeurs meet passengers
at Madrid Barajas.
At MAD, chauffeurs wait in the arrivals lounge holding a name board after baggage claim and customs. Terminal pickup points differ: T1 drivers wait at the Post Office, T2 drivers wait at the Aena Information Point under the green umbrella, T4 drivers wait at the Arrival Lounge near Bar Bareto Madrid. T4 handles most long-haul international.
Practical tips for MAD.
Confirm the terminal at booking
MAD has 4 active terminals (T1, T2, T3, T4) plus T4S satellite. Always confirm the exact terminal.
Long-haul vs Schengen wait
Long-haul arrivals via T4 take longer through customs than short-haul Schengen via T1; plan accordingly.
Quick to Madrid CBD
Around 20 minutes off-peak via the M-11/M-30.
Common pickup types.
Iberia and oneworld, T4
Iberia long-haul, BA, American. T4S satellite for some long-haul connections.
Star Alliance and SkyTeam, T1
Lufthansa, KLM, AirFrance, Air Europa for international.
Schengen short-haul, T2 and T3
Domestic Spanish carriers, faster customs.
Frequently asked.
Where do chauffeurs meet passengers at Madrid Barajas?
At MAD, chauffeurs wait in the arrivals lounge holding a name board after baggage claim and customs. Terminal pickup points differ: T1 drivers wait at the Post Office, T2 drivers wait at the Aena Information Point under the green umbrella, T4 drivers wait at the Arrival Lounge near Bar Bareto Madrid. T4 handles most long-haul international.
Is PickUp Sign free to use?
Yes. The app is free forever on iPhone, iPad, and Android. No ads, no trials. Optional Colour Themes upgrade is US$0.99/year for premium background colours.
Does it work without internet at the airport?
Yes. The app runs entirely offline. No mobile data, no Wi-Fi required.
Will the screen stay awake while I hold it up?
Yes. PickUp Sign keeps the screen on at maximum brightness automatically while a name is displayed.